REVIEW MASTERY SYSTEM

Get More 5-Star ReviewsHandle Bad Ones Like a Pro

Complete review management system. Get more positive reviews, respond professionally to all feedback, and protect your reputation.

Post-Repair Email Sequence

3-email follow-up to get reviews

73% review rate

"Hi [Name], your [Vehicle] repair is complete! We hope you're thrilled with the results..."

Text Message Templates

Simple SMS review requests

45% response rate

"Hi [Name]! Thanks for choosing us. Quick favor - could you leave a review? [Link]"

Review Card Handouts

Physical cards with QR codes

23% scan rate

"Print-ready cards with direct links to review platforms"

Review Response Examples

See how to respond to different types of reviews professionally

5-Star Review Response

"Amazing work! My car looks better than new. The team was professional and kept me updated throughout the process."

Your Response: "Thank you so much, Sarah! We're thrilled you're happy with your vehicle. Comments like yours make our day and remind us why we love what we do. We appreciate you trusting us with your repair!"

2-Star Review Response

"Repair took longer than promised and communication was poor. Had to call multiple times for updates."

Your Response: "We sincerely apologize for the delays and poor communication, Mike. This doesn't reflect our usual standards. I'd love to discuss this directly and see how we can make it right. Please call me at [phone] - we value your feedback and want to improve."